395 Queens Road, New Cross, London SE14 5HD
395 Queens Road, New Cross, London SE14 5HD
Please call 07825 201 431
Telephone help/video call with our senior engineer Paul - Save money on a call out.
£25 plus VAT for up to 15 minutes.
Charges for Boiler and Heating Services in New Cross
New boiler installations
WhatsApp Paul or Hollie on 07825201431 or email info@heatcaresouth.co.uk
Hourly Rates
There is a minimum charge of one hours labour on all plumbing and heating repair and diagnostic work.
In the unlikely event the job will take longer than an hour, work is charged in 15 minute increments pro rata.
Plumbing, Boiler Breakdown and Diagnostics - £105.00 - £125.00 per hour
Over 85% of jobs are completed within the first hour
Fixed Prices
Fixed prices are available for non-breakdown work.
Standard Boiler Service - £105.00 - £125.00
Landlord's Gas Certificate (CP12) - £105.00 - £125.00
Standard Boiler Service & Landlord´s Gas Certificate (CP12) - £155.00
Above prices assume no gas fires, if your property has a gas fire please let us know
Please note that many boiler manufacturers require their appliances to have a full strip down service including combustion seals replaced every 3-5 years. This is not included within a standard boiler service.
Materials
We carry boiler and central heating spares as van stock. In emergencies we can collect parts on your behalf - normal hourly rates apply.
Any parts not available for same day collection can be ordered. Courier charges may apply.
Invoicing/Payment
All invoices are due on completion, payment must be made by credit/debit card or cash. We do not accept cheques.
To Book In
If your call is not urgent please WhatsApp job postcode, boiler make and short message to 07825 201 431
For emergencies please call 07825 201 431
Alternatively please email info@heatcaresouth.co.uk




Telephone help/video call with our senior engineer Paul - Save money on a call out.
£25 plus VAT for up to 15 minutes.
"My Baxi boiler was not working properly, it was making a noise. Paul saved me a few quid... I thought the main fan was faulty and I was going to have to order a new fan and fit it myself. I decided to call Paul, who came out and found a piece of glass stuck in the fan unit. He removed the glass, my Baxi Solo boiler is now working as good as new! It just goes to show you are better getting the experts in... no parts required, just an hours labour... Stirling job!" - Mr Honeyman - New Cross - May-2025
"Paul was extremely honest as had to leave a key for him, as I had work, by the time I was back home my Baxi Megaflow boiler was running." - Pauline - New Cross - February-2026
"I picked Heatcare South, by the way, by paging through the internet – My Worcester boiler stopped working - When I called, I was talking to Paul and he gets a 5 (completely satisfied) in all applicable categories. He knew his boilers. Paul was so thorough that any doubts were dispelled. They did the job with the minimum of fuss. Today I am using my boiler, all in all, my experience with Heatcare South was most pleasant. Paul was especially helpful-but since he's the boss, I guess he can't pat himself on the back. Maybe this note will make up for that." - J H Wolff - New Cross - March-2026