19 Westow Street, Upper Norwood, London SE19 3RY
Please call 07825 201 431
Telephone help/video call with our senior engineer Paul - Save money on a call out.
£25 plus VAT for up to 15 minutes.
Charges for Boiler and Heating Services in Upper Norwood
New boiler installations
WhatsApp Paul or Hollie on 07825201431 or email info@heatcaresouth.co.uk
Hourly Rates
There is a minimum charge of one hours labour on all plumbing and heating repair and diagnostic work.
In the unlikely event the job will take longer than an hour, work is charged in 15 minute increments pro rata.
Plumbing, Boiler Breakdown and Diagnostics - £105.00 - £125.00 per hour
Over 85% of jobs are completed within the first hour
Fixed Prices
Fixed prices are available for non-breakdown work.
Standard Boiler Service - £105.00 - £125.00
Landlord's Gas Certificate (CP12) - £105.00 - £125.00
Standard Boiler Service & Landlord´s Gas Certificate (CP12) - £155.00
Above prices assume no gas fires, if your property has a gas fire please let us know
Please note that many boiler manufacturers require their appliances to have a full strip down service including combustion seals replaced every 3-5 years. This is not included within a standard boiler service.
Materials
We carry boiler and central heating spares as van stock. In emergencies we can collect parts on your behalf - normal hourly rates apply.
Any parts not available for same day collection can be ordered. Courier charges may apply.
Invoicing/Payment
All invoices are due on completion, payment must be made by credit/debit card or cash. We do not accept cheques.
To Book In
If your call is not urgent please WhatsApp job postcode, boiler make and short message to 07825 201 431
For emergencies please call 07825 201 431
Alternatively please email info@heatcaresouth.co.uk




Telephone help/video call with our senior engineer Paul - Save money on a call out.
£25 plus VAT for up to 15 minutes.
"Very satisfied with Paul the engineer who called to repair my Potterton Promax boiler, how lucky he had the parts on his vehicle, good going I say" - Martin - Upper Norwood - July-2025
Noticed that my radiators where only getting luke warm at the bottom and really not making the house warm enough. My friend said to give Heatcare south a call so I did just that. Made an appointment on my next day off. They called on the day to tell when the engineer will be with me. He came and took a look at what I was saying and listened to me, which i'm thankful for. He said the reason the radiators where not getting the heat from the top to the bottom was because they where full of dirt. He suggested putting a chemical in the system to try to breakdown the sludge which had formed over the years. And explained as it would hopefully remove the build up of deposits as the chemical work its way round to remove any unwanted dirt from them. Did that and resolved the issue and now have fully functioning radiators and a lovely warm cosy house. "I just wanted to drop you a quick note to say thank you Heatcare South for such a professional service and quick response . Now I have a good order working fully functional Potterton Lynx boiler and radiators.And the price was exactly what you said over the telephone. I will highly recommend your company to anyone." - Mrs Marcy Jones - Upper Norwood - January-2025
"The engineer from Heatcare South had some difficulty finding my house, but it did not take him long to find the problem. He spent about an hour replacing the new parts my Potterton Perfoma needed ."What can I say! Nice one Heatcare South you saved my bacon. My Potterton Performa boiler is working like magic now. I will definitely tell my friends and family to use you."He also cleaned and serviced it as it would have been due the following month . So he suggested to save me money he would do it today if it was ok with me. Save money!!!! PERFECT WITH ME LOL!! .He did a an excellent job." MOST WELCOME BACK NEXT YEAR FOR A SERVICE!!!. He said he will tell the office to put me on a reminder for next years service due date. GREAT GREAT GREAT - Mr Sean List - Upper Norwood - October-2026